From research to returns: the path to purchase grows
Multichannel era drives change and decline in the market means retailers need to renew focus on innovative consumer engagement… The latest research commissioned by Webloyalty explores the length of...
View ArticleLatest News: Webloyalty sponsors Omni-Retailing 2013
Next month will see the ‘Omni-Retailing 2013: Serving the Evolving Customer’ event and Webloyalty is excited to be one of the sponsors! The event run by the British Retail Consortium is to be held 5th...
View ArticleShopping? There’s an app for that, says Webloyalty
Webloyalty discusses online shopping… Shopping in stores is no longer the only way to purchase goods, or even the only way to go window shopping. Today Webloyalty looks at how internet and mobile...
View ArticleWebloyalty Research: The Future of Retail – Infographic
This infographic pulls statistics and predictions from Webloyalty’s latest research report, The Future of Retail. You can view and download the full Webloyalty research here: Webloyalty | The Future...
View ArticleWebloyalty on Pinterest: for retail infographics and more
Webloyalty shares infographics on Pinterest Webloyalty has launched a Pinterest page : pinterest.com/webloyalty This page shares retail infographics, retail insight and the latest statistics from the...
View ArticleWebloyalty Research | The Future of Retail: the evolving role of physical...
Online vs. Physical: the evolving role of physical locations This is a snippet from Webloyalty’s The Future of Retail research report. The transfer of spend to online is evolving the role of stores as...
View ArticleGuy Chiswick from Webloyalty speaks at Internet Retailing expo
In-store insights: how retailers can understand customers better In this video you can see Guy Chiswick, MD at Webloyalty, speaking about eCommerce, and the customer journey. Synopsis: Shoppers are...
View ArticleWebloyalty and The Future of Retail: how we’re shopping
Webloyalty research: The Future of Retail : webloyalty.co.uk/research The emergence and adoption of new technologies is having a significant impact on the consumer purchasing process the rise of...
View ArticleVideo: Webloyalty MD Guy Chiswick at BRC Omni-Retailing 2013
Webloyalty-sponsored discussion panel at BRC Omni-Retailing 2013 Here is the full video from the event: The discussion covered the role of loyalty programmes in capturing customer insight, the...
View ArticleWebloyalty’s Future of Retail research: the need to understand your customer
Webloyalty research – The Future of Retail – the role of insight The slowdown in the economy has created a more demanding, more discriminating customer Consumers are thinking more carefully about what...
View ArticleThe Webloyalty Blog discusses the future of the online retail market
Webloyalty explores the evolution of the online retail market A global research report released by Cushman & Wakefield demonstrates that the UK currently spearheads the online retail market. This...
View ArticleWebloyalty Retail Research looks at Trends in the UK Economy
Webloyalty Retail Research: The Economic Context of GDP Growth In assessing the next five years in retail, the logical place to start is in understanding how the overall economy will perform. While GDP...
View ArticleWebloyalty Research | Evolution of Location for Retail Spaces
Evolution of locations – where works for retail? Over the next decade, Webloyalty anticipates that the ability of retail locations to meet consumer expectations will evolve The online channel will...
View ArticleKey Themes for Winning Retail Locations | The Webloyalty Blog
Recent Webloyalty research reveals key themes for retail locations in a multichannel market Webloyalty’s Future of Retail Research looks in depth at the current retail market, and looks forward to the...
View ArticlePopular UK Brands in Demand: Webloyalty Retail Research 2013
In the battle of the brands, John Lewis comes out on top, with Primark a close second | Webloyalty John Lewis is the retail brand consumers most like to see When asked about which retailers they would...
View ArticleAttitudes Towards Quality and Value are Changing | Webloyalty Research
Key Attributes for Consumers – Quality and Value Webloyalty research reveals that consumer Attitudes towards quality and value continue to evolve The evolving behaviour of consumers, where they are...
View ArticleWebloyalty Retail Research: The John Lewis Case Study
John Lewis stores offer good quality, good value and a good experience | Webloyalty Case Study a retailer growing through the recession Despite the stagnant retail environment, John Lewis is a retailer...
View ArticleKey Skills For Retailers: Persuading The Customer To Buy | Webloyalty
Webloyalty research reveals the key skills necessary for retailers selling today Retailers are having to change their approach to selling in order to stimulate increasingly cynical consumers In order...
View ArticleKey Skills for Retailers: Making Your Product Compelling | Webloyalty Research
Webloyalty research looks at how brands should create compelling products for consumers It is now important to meet consumer needs with a clearly segmented, visually inspiring offer, where ranges are...
View ArticleWhy Retailers Should Find Opportunity In Non-Retail Services
Webloyalty Research Reveals How Retailers Should Expand Their Offering New Streams of Growth – The Use of Services Webloyalty research reveals that traditional retail spend is set to lose out as...
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