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From research to returns: the path to purchase grows

Multichannel era drives change and decline in the market means retailers need to renew focus on innovative consumer engagement… The latest research commissioned by Webloyalty explores the length of...

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Latest News: Webloyalty sponsors Omni-Retailing 2013

Next month will see the ‘Omni-Retailing 2013: Serving the Evolving Customer’ event and Webloyalty is excited to be one of the sponsors! The event run by the British Retail Consortium is to be held 5th...

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Shopping? There’s an app for that, says Webloyalty

Webloyalty discusses online shopping… Shopping in stores is no longer the only way to purchase goods, or even the only way to go window shopping. Today Webloyalty looks at how internet and mobile...

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Webloyalty Research: The Future of Retail – Infographic

This infographic pulls statistics and predictions from Webloyalty’s latest research report, The Future of Retail. You can view and download the full Webloyalty research here: Webloyalty | The Future...

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Webloyalty on Pinterest: for retail infographics and more

Webloyalty shares infographics on Pinterest Webloyalty has launched a Pinterest page : pinterest.com/webloyalty This page shares retail infographics, retail insight and the latest statistics from the...

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Webloyalty Research | The Future of Retail: the evolving role of physical...

Online vs. Physical: the evolving role of physical locations This is a snippet from Webloyalty’s The Future of Retail research report. The transfer of spend to online is evolving the role of stores as...

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Guy Chiswick from Webloyalty speaks at Internet Retailing expo

In-store insights: how retailers can understand customers better In this video you can see Guy Chiswick, MD at Webloyalty, speaking about eCommerce, and the customer journey. Synopsis: Shoppers are...

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Webloyalty and The Future of Retail: how we’re shopping

Webloyalty research: The Future of Retail : webloyalty.co.uk/research The emergence and adoption of new technologies is having a significant impact on the consumer purchasing process the rise of...

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Video: Webloyalty MD Guy Chiswick at BRC Omni-Retailing 2013

Webloyalty-sponsored discussion panel at BRC Omni-Retailing 2013 Here is the full video from the event: The discussion covered the role of loyalty programmes in capturing customer insight, the...

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Webloyalty’s Future of Retail research: the need to understand your customer

Webloyalty research – The Future of Retail – the role of insight The slowdown in the economy has created a more demanding, more discriminating customer Consumers are thinking more carefully about what...

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The Webloyalty Blog discusses the future of the online retail market

Webloyalty explores the evolution of the online retail market A global research report released by Cushman & Wakefield demonstrates that the UK currently spearheads the online retail market. This...

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Webloyalty Retail Research looks at Trends in the UK Economy

Webloyalty Retail Research: The Economic Context of GDP Growth In assessing the next five years in retail, the logical place to start is in understanding how the overall economy will perform. While GDP...

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Webloyalty Research | Evolution of Location for Retail Spaces

Evolution of locations – where works for retail? Over the next decade, Webloyalty anticipates that the ability of retail locations to meet consumer expectations will evolve The online channel will...

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Key Themes for Winning Retail Locations | The Webloyalty Blog

Recent Webloyalty research reveals key themes for retail locations in a multichannel market Webloyalty’s Future of Retail Research looks in depth at the current retail market, and looks forward to the...

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Popular UK Brands in Demand: Webloyalty Retail Research 2013

In the battle of the brands, John Lewis comes out on top, with Primark a close second | Webloyalty John Lewis is the retail brand consumers most like to see When asked about which retailers they would...

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Attitudes Towards Quality and Value are Changing | Webloyalty Research

Key Attributes for Consumers – Quality and Value Webloyalty research reveals that consumer Attitudes towards quality and value continue to evolve The evolving behaviour of consumers, where they are...

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Webloyalty Retail Research: The John Lewis Case Study

John Lewis stores offer good quality, good value and a good experience | Webloyalty Case Study a retailer growing through the recession Despite the stagnant retail environment, John Lewis is a retailer...

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Key Skills For Retailers: Persuading The Customer To Buy | Webloyalty

Webloyalty research reveals the key skills necessary for retailers selling today Retailers are having to change their approach to selling in order to stimulate increasingly cynical consumers In order...

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Key Skills for Retailers: Making Your Product Compelling | Webloyalty Research

Webloyalty research looks at how brands should create compelling products for consumers It is now important to meet consumer needs with a clearly segmented, visually inspiring offer, where ranges are...

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Why Retailers Should Find Opportunity In Non-Retail Services

Webloyalty Research Reveals How Retailers Should Expand Their Offering New Streams of Growth – The Use of Services Webloyalty research reveals that traditional retail spend is set to lose out as...

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